Tue, 13 Oct 2026

Supply chains stuck in blockchain limbo

Quite possibly since taking the industry by storm, many are pinning their hopes on blockchains to solve many of the problems of blockchain – from track and trace to payments, to linking participants in the supply chain.

Some of the key problems currently afflicting the supply chain include:

  • Siloed operations – each participant in the supply chain from the manufacturer, to parts suppliers, to buyers and their purchasing teams – they cling to their highly customised systems posing a significant challenge for global supply chain operations
  • Lack of transparency – production costs, middleman markups, government fees, shipping costs, hidden charges combine to make it difficult to get a true picture of the value of products
  • Undocumented repetitive tasks – there is a lot of manual process across the supply chain

In the Forbes article, 2020 Supply Chain Technology Trends: Where Do Young Technologies Fit On A Maturity Curve?, the author Steve Banker acknowledges the continued use of ageing technologies, as well as the growing interest in new technologies. However, he rightly cautions that some of these technologies are yet to prove themselves, by presenting themselves as solutions looking for problems to solve.

One such technology is blockchain. According to Banker, blockchain has potential particularly around traceability and payments to linked supply chain partners, but at the time of writing, none of the blockchain providers was able to provide references of the actual use of the technology.

For its part, Gartner is predicting that through 2022, 80% of supply chain blockchain initiatives will remain at a proof-of-concept (POC) or pilot stage

The analyst reasoned that early blockchain pilots for supply chain pursued technology-oriented models that have been successful in other sectors, such as banking and insurance. However, successful blockchain use cases for supply chain require a different approach.

“Modern supply chains are very complex and require digital connectivity and agility across participants,” said Andrew Stevens, senior director analyst with the Gartner Supply Chain practice. “Many organizations believed that blockchain could help navigate this complexity and pushed to create robust use cases for the supply chain. However, most of these use cases were inspired by pilots from the banking and insurance sector and didn’t work well in a supply chain environment.”

This setback should not discourage supply chain leaders from experimenting with blockchain. Blockchain use cases simply require a different approach for supply chain than for other sectors.

From technology-first to technology roadmaps

Adopting a technology-first approach that exclusively targets blockchain infrastructure was the initial idea for use cases in the supply chain, mirroring the approach of the banking and insurance sector.

However, this approach did not work, because in contrast to the highly digital-only fintech blockchain use cases, many supply chain use cases will need to capture events and data across physical products, packaging layers and transportation assets.

Additionally, supply chain leaders need to understand how these events can be digitalized for sharing across a potential blockchain-enabled ecosystem of stakeholders.

“Today, supply chain leaders have now started to treat blockchain as part of a longer-term technology roadmap and risk management planning. We see that many leaders are adopting a broader end-to-end view across their supply chains and map all requirements – from sourcing across manufacturing to the final distribution,” Stevens added.

“Having blockchain as part of an overall technology portfolio has created opportunities for internal collaboration across many areas that have a potential interest in blockchain, such as logistics and IT.”

As a stimulus

Though most blockchain initiatives didn’t survive past the pilot phase, they have provided fresh stimuli for supply chain leaders to conduct broader supply chain process and technology reviews.

Stevens noted that many supply chain leaders that have conducted blockchain initiatives found that they now have a more complete overview of the current health of their supply chain. Their perception on how blockchain can be used in the supply chain also has shifted.

“By going through the process of deploying a blockchain pilot, they discovered what needs to change in their organization before blockchain technology can be leveraged effectively,” he added.

Before starting another initiative, supply chain leaders should identify and establish key criteria and technology options for measuring and capturing metrics and data that can indicate an organization’s readiness to explore blockchain.

“In a way, blockchain is a collaboration agent. It forces an organization to continually assess on a broad scale if its structure and employees are ready to embrace this new technology,” Stevens concluded.

Indeed, blockchain has the potential to solve many of the problems that ail the supply chain. The challenge becomes one of getting all parties impacted by these ailments to acknowledge, support and contribute to solving the problem. The choice of technology can be decided later.

theblockbox illustrates wherein the supply chain blockchain technology will find itself most useful.

theblockbox

Source: theblockbox

It’s not a matter of who wants to go first. It’s a matter of can everyone agree to move forward.

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