
Frost: Firms eye IoT and AI to upgrade customer experience
Big data analytics takes the lead on investments in transformative technologies, followed by IoT and data visualisation. More than 75%

Big data analytics takes the lead on investments in transformative technologies, followed by IoT and data visualisation. More than 75%

The AI solution, developed by Hong Kong-based SenseTime, is composed of a video screen, camera, microphone and speakers installed onsite

FutureIoT: Solace’s Sumeet Puri says data does not move as fast as the business, and customers, need it to be

The platform merges existing online services like myDHLi Quote + Book and myDHLi Analytics with new services and features, and

Rammas is available round the clock to answer written queries and audio chat in both Arabic and English.

A transaction is a series of events. Every time a credit card is swiped, you execute a series of events

“It is close to what the business outcome is going to be. It is not a backend system. It is

“Today, at last, many businesses are coming to terms with Internet-enabled retail, adopting Omni channel models that provide seamless shopping

Companies able to address the thorny problems the IoT poses around data management, privacy, analytics, and other areas will likely

In this short video, Frank Wammes, CTO, Application Services – Continental Europe at Capgemini discusses how Customer Experience can be

Empowering Digital Banks: Better service through wearable Banking and the Internet of Things. Go Digital!

Michael Raynor, author and partner at Deloitte, spoke at the IOT Solutions World Congress, noted that people at most organizations